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ACNE 101
Everything You Need to Know About Acne
Find answers to common questions about Oxy® Acne Care products, including how to use them, their benefits, and the ingredients used.
FAQs
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Acne in teens is often caused by hormonal changes that increase oil production, leading to clogged pores and breakouts. Stress, diet, and genetics also play a role.
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All our products are subject to quality control.
Our warranty provides a guarantee against manufacturer defects.
The guarantee covers any manufacturing, design, or material defect. Please notify us within 2 months of noticing any defects.
It does not cover blows, improper use, or other issues that are not attributable to a manufacturer defects. -
Yes, we offer full and partial refunds.
Please enquire for more information about our Refund policy. -
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To prevent breakouts, wash your face twice a day with a gentle cleanser, avoid touching your face, use non-comedogenic products, and eat a balanced diet. Consistency is key!
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You might experience whiteheads, blackheads, papules, pustules, nodules, and cysts. Each type looks different and can vary in severity.
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Hormonal acne, which is common in teens, usually appears on your lower face and jawline and can be more stubborn due to fluctuating hormones.
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Yes, certain makeup products can clog your pores and lead to acne. Look for non-comedogenic and oil-free makeup to reduce the risk of breakouts.
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If over-the-counter treatments aren't working, or if you have painful, cystic, or widespread acne, it might be time to see a dermatologist for more advanced treatments.
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Some studies suggest that high-glycemic foods and dairy products may worsen acne. Eating a balanced diet with plenty of fruits and vegetables can help maintain healthy skin.
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Find healthy ways to manage stress, like exercising, doing hobbies, or talking to a friend or counselor. Managing stress can help reduce acne flare-ups.
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A good routine includes cleansing twice daily, using acne treatment products with salicylic acid or benzoyl peroxide, moisturizing with a non-comedogenic moisturizer, and applying sunscreen during the day.
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Some natural remedies, like tea tree oil and aloe vera, might help with mild acne. However, for persistent or severe acne, it's best to consult a dermatologist for effective treatments.
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Benzoyl peroxide helps by killing bacteria, unclogging pores, and reducing inflammation, making it effective for treating and preventing acne.
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Yes, popping pimples can lead to scarring, infection, and more severe breakouts. Let pimples heal naturally or seek treatment from a dermatologist.
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While acne can often be managed and controlled with the right treatments, it may not be completely curable, especially if influenced by ongoing hormonal changes or genetics.
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Stress can trigger the production of hormones that increase oil production in the skin, leading to clogged pores and acne breakouts.
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Look for benzoyl peroxide, salicylic acid, retinoids, sulfur, and alpha hydroxy acids (AHAs), which help to exfoliate, unclog pores, and reduce inflammation.
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Some treatments can cause dryness or irritation, especially initially. Start with a lower concentration and gradually increase usage, and use a good moisturizer to keep your skin hydrated.
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Some natural remedies, such as tea tree oil, aloe vera, and honey, may help with mild acne. Always patch-test new treatments and consult with a dermatologist for severe acne.
Our customer support team is here to assist.
consumeraffairs@mentholatum.com
Phone
We’re happy to help with any inquiries.
+1 877-636-2677
Ingredients that work with you, for you
Most acne products use benzoyl peroxide or salicylic acid to treat and prevent acne. And every Oxy® product does contain one of these ingredients. But Oxy® products are also specially formulated to provide additional benefits by using ingredients that promote healthy skin, or continuous action technology that allows the active ingredient to continue working over time.